bovegas Privacy Policy
This document provides a full account of how your personal information is collected, used and kept secure on the bovegas platform.
Table of Contents
Scope and Applicability of This Policy
This Privacy Policy ("Policy") applies to all services, products and digital channels of the bovegas platform. This Policy has been prepared for all users residing in Bangladesh and is consistent with the applicable laws of Bangladesh relating to information and communication technology.
When you visit the bovegas website, register an account, make a deposit or withdrawal, or use any service on the platform, you agree to the terms of this Policy. If you do not agree with any part of this Policy, you are requested to refrain from using bovegas's services.
Use of all bovegas services is closely tied to the Terms and Conditions. This Privacy Policy and the Terms and Conditions together form the legal basis of the relationship between the user and bovegas.
This Policy applies only to bovegas's own platform services. bovegas is not responsible for the privacy practices of third-party websites or services.
Information We Collect
bovegas collects various types of personal and non-personal information. The types of information, broken down by category, are listed below:
2.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification purposes)
- National ID card or passport details (where required)
- User's chosen username and password (stored in encrypted form)
2.2 Contact Information
- Mobile number (Bangladeshi)
- Email address
- Current address (where required)
2.3 Financial Information
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
- Transaction reference numbers
2.4 Technical Information
- IP address and device information
- Browser type and operating system
- Site access time and session information
- Cookie and tracking data
How Information Is Collected
bovegas collects user information through the following methods:
| Collection Method | Description |
|---|---|
| Registration Form | Information provided directly by the user when creating an account |
| Login Activity | Device and time information collected during each login session |
| Transaction Process | Information received from the payment provider during deposits and withdrawals |
| Gaming Activity | Analytical data on which games were played and for how long |
| Customer Support | Information provided through live chat or email communication |
| Cookies and Automated Technologies | Browsing information automatically collected during site visits |
All information collected is used only for the purpose for which it was collected. bovegas does not collect any unnecessary or excessive information.
Purpose of Using Information
bovegas uses the information collected for the following purposes:
4.1 Account Management and Verification
Personal information is used to confirm the identity of each user, keep accounts secure, and prevent unauthorised access. This includes age verification, as bovegas provides services only to individuals aged 21 or above.
4.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals through bKash, Nagad, Rocket and Upay, and to maintain transaction history.
4.3 Service Improvement
User gaming habits and preferences are analysed to improve platform services, add new features and provide a personalised experience.
4.4 Customer Support
Necessary information is retained for bovegas's 24/7 live chat and email support team, so that each issue can be resolved quickly and effectively.
4.5 Security and Fraud Prevention
Technical information is used to ensure account security, detect fraud and identify any unusual transactions.
4.6 Promotional Communications
With the user's consent, they are informed about new bonus offers, promotions and important platform updates. Users may opt out of such communications at any time.
bovegas never sells or rents users' personal information to third parties for marketing or commercial purposes.
Sharing Information with Third Parties
In certain circumstances, bovegas may share collected information with trusted third parties. However, such sharing is always limited, purposeful and subject to the protection of users' interests.
5.1 Payment Service Providers
Financial information required to process transactions is shared with bKash, Nagad, Rocket and Upay. This information is used solely for the relevant transaction.
5.2 Game Software Providers
The minimum technically necessary information may be shared with Pragmatic Play, PG Soft, JILI, Evolution and other game developers for the operation of their games.
5.3 Legal Obligations
Necessary information may be provided in response to a valid order from any court or law enforcement authority in Bangladesh.
5.4 Technology Service Providers
bovegas works with trusted technology partners for server hosting, data analytics and cybersecurity services. These partners are contractually bound to uphold bovegas's privacy standards.
Outside the cases listed above, your personal information is not disclosed to any third party.
Data Storage and Security
Industry-standard technical and administrative measures have been put in place to protect user information on the bovegas platform.
6.1 Encryption Technology
SSL (Secure Socket Layer) encryption is used across the entire bovegas platform. All information exchanged between the website and the server is encrypted, so no outside party can read it.
6.2 Password Security
User passwords are not stored directly; they are secured using a one-way hashing method. Even bovegas staff cannot view a user's password.
6.3 Access Controls
Access to user information is granted only to staff members who require it for their work. A log is kept of every access and is reviewed regularly.
6.4 Data Retention Period
All relevant information is retained for as long as an account is active. Even after an account is closed, certain information may be kept for a set period as required by law. Once that period ends, the information is securely deleted.
In the event of a security breach, bovegas will immediately notify the affected users and take the necessary steps.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bovegas website to improve the visitor experience and for analytical purposes.
7.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and running the core functions of the site.
- Functional Cookies: Used to remember the user's language preference and other settings.
- Analytical Cookies: Collect site usage statistics to help improve the quality of the service.
7.2 Cookie Controls
Users can control cookies by changing their browser settings. However, disabling essential cookies may prevent some core site functions from working correctly.
User Rights
bovegas upholds the following rights for users over their personal information:
- Right to Know: You may request to know what information bovegas holds about you.
- Right to Rectification: You may request correction of inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request deletion of your information, subject to any legal obligations.
- Right to Object to Processing: You may object to the use of your information for specific purposes.
- Right to opt out of promotional communications: You can stop receiving marketing emails or messages.
To exercise these rights, contact the bovegas support team. As part of the Responsible Gaming policy, bovegas gives priority to users' personal autonomy and control over their data.
Privacy of Minors
bovegas strictly refrains from providing services to anyone under the age of 21. Date of birth is verified at registration, and identity documents may be checked in suspicious cases.
If a minor's account is identified, it is closed immediately and all collected data is securely deleted. bovegas requests the cooperation of guardians to protect minors.
If anyone under 21 opens or attempts to open an account on bovegas, it will be considered a clear violation of our Terms and Conditions.
Changes to This Policy
bovegas may review and update this privacy policy from time to time. If any significant changes are made to the policy, users will be notified by email or through the platform.
Continued use of the service after a policy change will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
If you have any questions or feedback about this policy, you can find answers on our FAQ page, or contact the support team directly.
Contact Us
If you have any questions, requests, or complaints about this privacy policy, please reach us through the following:
bovegas Support Center
This privacy policy was last updated in 2025. The Bengali version of the policy shall be considered the final and authoritative version.